Statement Analysis is applied to everything, including comments, emails, and even product reviews. Many of us rely on product reviews at places like Amazon to help steer our purchasing.
Here is a product review with the actual product name changed. The subject is warning potential customers against buying this product by describing an incident to readers that will show that the product is poorly made.
Test for readers:
What does Statement Analysis say about this review? POLL FOLLOWS
Hint: Use statement analysis principles only. Remember, you are not looking at reality, but "verbalized reality." This means that you will not take a product and drop it from knee length to see if the results are the same, nor would you dismiss something such as a product being destroyed by a fall like this. This is useful, but it is not Statement Analysis.
Post your analysis and your conclusion: Is the writer truthful or not? Answer the poll question and use the comments section to support your finding.
I have a tale of woe for you.
I preordered a (product) ages ago and waited patiently for it. It looked superb, and was awesomely bright.
Then literally 6 hours after it arrived I had the misfortune if the lanyard slipping out of my hand and with a sickening crack it fell straight onto a concrete floor. Bezel first.
After I'd finished crying I looked at the wreck. It was totally ruined, lens smashed, bezel bent over double, anodizing stripped off. But what struck me was the apparent lack of robustness. The actual light had been about knee height when I dropped it, and yet it was totaled...not exactly 2 meter impact resistant. Also, I know the bezel is thin but it still shouldn't be that soft. It was like mild steel, and it bent in between my fingers with minimal pressure. Obviously build quality is not as good on this light as I thought."
Thursday, 24 January 2013
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